1Collection of Information
a. Personal Information
- Name, email address, password
- IP address, billing and shipping address
- Content uploaded or shared (messages, images, feedback)
- Customer support communications
- Any other information voluntarily provided by you
All information is provided voluntarily. The Company is not liable for inaccuracies in data you provide.
b. Non-Personal Information
- Browser type, operating system, device details
- IP address, timestamps, session activity
- Cookies and usage data
- Location, language, and network information
c. Location Information
If enabled, we may collect location data to provide better services. You may disable location access at any time.
d. Log Data
We automatically collect log data such as pages visited, interactions, device IDs, and usage patterns.
e. Payment Information
2Usage of Information
We use collected information for:
- Account registration and management
- Identity verification
- Providing and improving services
- Personalising user experience
- Customer support and communication
- Sending updates, offers, and promotional content
- Fraud detection and platform security
- Internal analytics, research, and audits
- Compliance with legal obligations
You may opt out of promotional communications, but not essential service-related communications.
3Third-Party Sites
The platform may contain links to third-party websites. The Company is not responsible for their privacy practices or content. We recommend reviewing their policies independently. We may also collect data via Bluetooth permissions if enabled.
4Cookies
- Cookies may be session-based or persistent
- Users can manage cookie settings via browser preferences
- Disabling cookies may affect platform functionality
5Disclosure of Information
We may disclose information to comply with legal obligations, protect rights and safety, prevent fraud, or to service providers (analytics, delivery, marketing). During business transfers (merger, acquisition), data may also be disclosed. Third parties are contractually obligated to maintain confidentiality. We may share anonymised, aggregated data.
6Security
We implement reasonable security practices as required by applicable laws. However, internet-based data transmission carries inherent risks. You are responsible for maintaining the confidentiality of your login credentials. The Company is not liable for unauthorised access unless due to gross negligence.
7Policy Towards Children
The platform is not intended for individuals under 18. If a minor uses the platform, parental consent is assumed. Any personal data of minors identified will be deleted promptly. Parents or guardians may contact us with concerns.
8User Rights
Subject to applicable laws, you may access, update, or delete your information; withdraw consent at any time; and request data portability. Contact support@furrydelightts.com to exercise these rights.
9Data Retention
We retain personal information only as long as necessary to provide services or as required by applicable law.
10Grievance Redressal
Email: support@furrydelightts.com
Complaints acknowledged within 24 hours and resolved within 15 days.
11Amendments
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes take effect immediately upon posting. Users are encouraged to review this policy periodically.
12Communications
By using the platform, you consent to receive communications via email, phone, SMS, or messaging platforms regarding services, updates, and promotions β even if registered under DND/DNC/NCPR.
