1Eligibility and Access

• You must be at least 18 years old to use the platform
• You represent that you are legally capable of entering into a binding contract
• The Company reserves the right to suspend or terminate access at any time
• Services may change, be modified, or discontinued without prior notice

2Account Registration and Use

• You must create an account to use certain services
• You agree to provide accurate, complete, and updated information
• You are responsible for maintaining confidentiality of login credentials
• You must notify us immediately of any unauthorised use of your account
• Multiple accounts or impersonation are prohibited

3Services

a. Sale of Products

• Listings are invitations to offer, not binding offers
• Orders placed by you are subject to acceptance by the Company
• The Company may cancel or limit orders at its discretion
• Certain products may require valid prescriptions
• Product information is for informational purposes only, not medical advice

b. General Service Disclaimer

The Company does not guarantee the accuracy, completeness, or suitability of any product or service. Use of products is at your own risk.

4Acceptable Use

You agree not to:

5Fees and Payment

• Prices are listed in INR unless stated otherwise
• Payments are processed via third-party payment providers
• The Company is not responsible for payment failures due to incorrect details or technical issues
• Cash on Delivery (if available) is subject to separate policies
• Shipping, cancellation, and refund policies apply separately

6Ownership and Intellectual Property

• All platform content, trademarks, and materials are owned by the Company or its licensors
• You may not copy, reproduce, or distribute any content without prior written consent
• Feedback provided by you may be used by the Company without obligation

7Copyright Policy

If you believe content infringes your copyright, contact support@furrydelightts.com with ownership proof, infringement description, and your contact information. Repeat infringement may lead to termination of access.

8Privacy

Your use of the platform is subject to our Privacy Policy. Please review it to understand how your data is handled.

9License to Use Platform

• You are granted a limited, non-exclusive, non-transferable licence for personal use
• You may not reverse engineer, scrape, or misuse the platform
• Access is restricted to India unless otherwise permitted

10Third-Party Links

The platform may contain links to third-party websites. The Company is not responsible for their content, policies, or practices.

11Changes to Platform

The Company may modify, suspend, or discontinue any part of the platform at any time without notice.

12Termination

• You may terminate your account by contacting support@furrydelightts.com
• The Company may suspend or terminate access at its discretion
• Upon termination, access to services will cease

13Indemnification

You agree to indemnify and hold harmless the Company and its affiliates against any claims, damages, or losses arising from your breach of these Terms, misuse of the platform, or violation of laws or third-party rights.

14Disclaimer and Limitation of Liability

The platform is provided "as is" and "as available." The Company disclaims all warranties and is not liable for errors, service interruptions, unauthorised access, or losses arising from use of products.

15Violation of Terms

Violation may result in legal action. The Company may seek injunctive relief and recover legal costs.

16Suspension and Termination

• The Company may suspend or terminate access for violations
• Data may be deleted upon termination
• Transaction records may be retained for legal compliance

17Delivery

• Delivery is handled via third-party logistics partners
• Estimated timelines are indicative and may vary
• Delays may occur due to external factors (weather, strikes, etc.)
• You must provide accurate delivery details
• Risk and ownership transfer upon delivery

18Communications

You consent to receive communications via email, SMS, phone, or messaging platforms regarding orders, services, and promotions. You may opt out of promotional messages but not essential service messages. This applies even if registered under DND/DNC/NCPR.

19Miscellaneous

20Changes to Terms

The Company may update these Terms at any time. Continued use of the platform signifies your acceptance of the updated Terms.

21Grievance Redressal